Privacy Policy
Last revised: June 24, 2026
This Privacy Policy describes how Hearthstone Chimney Co. handles the personal information of people who visit hearthstonechimneypaterson.com or submit a service inquiry through it. By browsing the site or sending in a request, a visitor agrees to the practices described here. This policy applies only to information collected through hearthstonechimneypaterson.com and does not govern anything collected offline or through other channels.
Sharing of Information
When a visitor submits a contact form or quote request, the details provided - name, phone number, email address, service location, and project description - are passed along to the local contractors and home-service businesses in the visitor’s area that are best positioned to respond, provide an estimate, and carry out the requested work. These businesses are not owned or operated by Hearthstone Chimney Co.; they run their own operations, set their own prices, and will reach out to the visitor directly using the contact information supplied. Hearthstone Chimney Co. does not control how those businesses handle information once it has been transmitted to them, and visitors should review the privacy practices of any company that contacts them in response to a request.
Data Retention
Hearthstone Chimney Co. retains personal information only for as long as is reasonably necessary to coordinate the service request, fulfill any follow-up obligations, and comply with applicable legal requirements. Once information is no longer needed for those purposes, it is deleted or de-identified in the ordinary course of business.
Visitor Choices
- Text messages: To stop receiving text messages, reply STOP to any message sent by Hearthstone Chimney Co. or its partners.
- Access: A visitor may ask what personal information Hearthstone Chimney Co. has on file by reaching out through the contact page.
- Deletion: A visitor may request that their personal information be deleted by submitting a request through the contact page at https://hearthstonechimneypaterson.com/contact-us/.
Security Measures
Hearthstone Chimney Co. uses reasonable, industry-standard technical and organizational safeguards to protect personal information from unauthorized access, disclosure, or misuse. That said, no method of transmitting or storing data over the internet is entirely secure, and Hearthstone Chimney Co. cannot guarantee absolute security of any information submitted through hearthstonechimneypaterson.com.
Policy Changes
Hearthstone Chimney Co. may update this Privacy Policy from time to time to reflect changes in its practices or applicable law. When a revision is made, the updated date at the top of this page will be changed accordingly. Continued use of hearthstonechimneypaterson.com after a revision is posted constitutes acceptance of the updated terms. Last updated: June 24, 2026.
Children’s Privacy
hearthstonechimneypaterson.com is intended for use by adults seeking home services and is not directed at children under the age of 13. Hearthstone Chimney Co. does not knowingly collect personal information from anyone under 13. If Hearthstone Chimney Co. becomes aware that such information has been submitted, it will be deleted promptly.
External Links
hearthstonechimneypaterson.com may contain links to outside websites, such as manufacturer product pages or industry resources. This Privacy Policy does not apply to those external sites. Hearthstone Chimney Co. has no control over their content or privacy practices and encourages visitors to read the privacy policies of any third-party sites they visit.
Consent to Contact
By submitting a form, initiating a chat, or otherwise sending information through hearthstonechimneypaterson.com, a visitor is giving express permission for that information to be shared with local service businesses as described in this policy. The visitor is also giving permission to be reached by phone - including through autodialed or prerecorded calls - as well as by text message or email, regarding the service request submitted. Standard message and data rates may apply to text communications. Agreeing to receive calls or texts is not a requirement for purchasing any service from Hearthstone Chimney Co. or any of its partners. A visitor may opt out of these communications at any time using the options described in the Visitor Choices section above.
Information Collected
Hearthstone Chimney Co. collects information that visitors provide directly and basic technical information generated automatically during a visit.
- Submitted information: When a visitor fills out a contact form, requests a quote, uses a chat feature, or calls in, Hearthstone Chimney Co. may collect the visitor’s name, phone number, email address, service address, and a description of the project or service needed.
- Technical information: hearthstonechimneypaterson.com automatically collects standard technical data such as pages visited, browser type, device type, and general location information derived from IP address. This data is used to maintain and improve the site.
Contact and Questions
Visitors with questions about this Privacy Policy, or who wish to exercise any of the choices described above, are welcome to reach out through the contact page at https://hearthstonechimneypaterson.com/contact-us/. Hearthstone Chimney Co. will make reasonable efforts to respond in a timely manner.